Insurance Claims

Roof Damage Insurance Claims in Suwanee, GA

At Certified Quality Roofing, we deal with a lot of damaged roofs. Roofs that are damaged from a hailstorm, a high wind event, a severe thunderstorm, and sometimes, damage from a critter infestation. In most cases, our customers file a damage claim with their homeowner’s insurance carrier, as they should. As a trusted advisor, we help our customers navigate the unsteady waters of the claims process, as many things can work against the homeowner if the claim isn’t documented and presented properly when filed. 

If you are experiencing a roof emergency, the first thing you should do is get assistance to ensure further damage doesn’t occur to your property. Follow our  roof emergency tips for solid advice on what to do.

The Roof Damage Insurance Claim Process

The roof damage insurance claim process involves several people. First, the homeowner should read their insurance policy, then call local roof repair contractors like Certified Quality Roofing to inspect the damage. An insurance adjuster who is a representative for the insurance company will come to the home and assess the damage. The homeowner will receive a homeowner summary of damages, and if the claim is approved, they will receive a first check. After the repairs are made, the homeowner will receive a second check to cover any remaining costs. The homeowner should also dispute an insurance denial if they disagree with the decision.

How We Can Help with Insurance Claims

Certified Quality Roofing can help with your insurance claim in several ways. 

  • We can inspect the damage and provide an estimate for the repairs or replacement. 
  • We can also work with the insurance company to ensure that the repair or replacement is covered. 
  • We can provide photos and videos of the damage to help support the claim. 
  • We can also help you to understand the insurance claim process and any steps that need to be taken. 
  • Lastly, a roofer can help to negotiate with the insurance company to ensure that you receive a fair settlement.

What to Do If You have a Roofing Emergency?

If you have a need for an emergency roof repair, call our roofing hotline at (813) 845-0889 or use our convenient contact form. While we generally sleep at night like other mere mortals, we do have a 24-hour emergency monitor keeping an eye on things.


Have questions? We are here to help.

Still have questions or can't find the answer you need? Give us a call at 813-845-0889 today!

  • Does Every Roof Inspection Result in an Insurance Claim Getting Filed?

    Not every roof inspection results in an insurance claim being filed. Roof inspections are important to determine the extent of the damage and to understand whether it is covered by insurance. If the damage is due to the age of the roof, natural wear and tear, or the roof failing because of a faulty installation or low quality materials, filing an insurance claim may not be warranted. Depending on the inspection results, a homeowner may decide to file a claim or pay for the repairs out of pocket.

  • Regarding roof damage: are there any steps I should take prior to filing an insurance claim

    There are several steps you should take prior to filing an insurance claim for roof damage.

    • Document the damage with photos and videos.
    • Contact your insurance agent to discuss the damage and the claims process.
    • Call Certified Quality Roofing to inspect the damage and provide an estimate for repairs.
    • Take steps to protect the interior of the home from further damage, such as running a dehumidifier, setting up buckets to catch water, and relocating furniture and other items to minimize the chance of additional damage occurring.
  • Why Would My Roof Damage Claim Be Denied by the Insurance Company?

    Roof damage claims can be denied for a variety of reasons, such as lack of appropriate maintenance, issues that existed before you bought your property, wear and tear over time, or damage from lack of temporary repairs after a loss. In addition, your claim may be denied if you previously received compensation for a different insurance claim on the same part of your house. If your roof damage claim is denied and you disagree with the decision, it is best to contact your insurance provider and schedule a re-inspection. You may also consider hiring an attorney to help you build a case for you to receive the compensation you and your family deserve.

  • Are insurance companies fair when it comes to roofing damage claims?

    Insurance companies are often reluctant to pay out claims, so it is important to understand your policy and the claims process. It is also important to document the damage and understand your rights. However, not all insurance companies are fair when it comes to roofing damage claims.

    If you feel that you have been unfairly denied a claim, you may want to consider consulting an experienced insurance litigation lawyer to help you understand the reason your claim was denied and to build a case for you to receive the compensation you and your family deserve.

    We prefer to get involved well before you escalate to that level. 

Let Us Help With Your Next Claim Your Insurance Claim Experts

The roof damage insurance claim process can be stressful. Our professional team takes the stress away from homeowners and handles the process with their insurers directly.

Reviews & Testimonials Hear From Our Happy Customers

    "I highly recommend!"

    Great communication from start to finish!

    Mary B.
    "Fast & very responsive!"

    Thank you for your excellent workmanship!

    Kim P.
    "Love my new roof!"

    The process was easy and hassle-free!

    Mike T.

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